Privacy Policy
Privacy Policy – Muteh Cafe-Bistro
Effective Date: 22 August 2025
At Muteh Cafe-Bistro, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website www.mutehcafe.fi or in person.
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1. Data Controller
Muteh Cafe-Bistro
Mechelininkatu 12, Helsinki, Finland
Email: contact@mutehcafe.fi
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2. Information We Collect
We may collect the following types of personal data:
• Identity Data: Name, contact details (phone, email, address)
• Transaction Data: Details of orders and payments
• Technical Data: IP address, browser type, device information
• Marketing Preferences: Your choices regarding newsletters or promotions
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3. How We Use Your Data
We process your data only when lawful under GDPR, including:
• To process and deliver your orders
• To manage payments and refunds
• To communicate with you regarding your order or inquiries
• To improve our website and customer experience
• To send optional promotional offers (only with your explicit consent)
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4. Legal Basis for Processing
We rely on the following lawful bases under GDPR:
• Contract – to process your order and payment
• Legal Obligation – to comply with accounting, tax, and food safety laws in Finland
• Legitimate Interests – to improve our services
• Consent – for marketing communications
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5. Data Sharing
We do not sell or rent your personal data.
Your data may be shared with:
• Payment providers (for secure transactions)
• Delivery partners (if applicable)
• IT and hosting providers (for website operation)
All partners are GDPR-compliant and bound by confidentiality agreements.
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6. Data Retention
• Order and payment data: retained for 6 years (to comply with Finnish tax laws)
• Customer accounts: retained until you request deletion
• Marketing data: retained until you withdraw consent
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7. Your Rights (under GDPR)
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request a copy of your data in a portable format
• Withdraw consent for marketing at any time
To exercise these rights, contact us at contact@mutehcafe.fi.
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8. Security
We implement appropriate technical and organizational measures to protect your data, including secure payment systems, encrypted connections (SSL), and restricted access to personal information.
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9. Cookies
Our website may use cookies to improve functionality and user experience. You can manage cookie settings via your browser.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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© 2025 Muteh Cafe-Bistro. All rights reserved.