Your choices regarding cookies on this site

Oracle and our third party partners may use cookies for the following purposes:

  • required cookies are necessary for the site to function
  • functional cookies help us to prefill your details on your next order and to optimize the site for easy reordering
  • advertising cookies allow for interest-based advertising and tailored content across your browsers and devices

Please visit our Cookie policy for more information.

Cookie Preferences

Functional

These cookies allow the Controller’s web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize.

The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non Controller’s websites.

For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally. View cookies.

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Privacy Policy

Privacy Policy – Muteh Cafe-Bistro

Effective Date: 22 August 2025

At Muteh Cafe-Bistro, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website www.mutehcafe.fi or in person.

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1. Data Controller

Muteh Cafe-Bistro
Mechelininkatu 12, Helsinki, Finland
Email: contact@mutehcafe.fi

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2. Information We Collect

We may collect the following types of personal data:
• Identity Data: Name, contact details (phone, email, address)
• Transaction Data: Details of orders and payments
• Technical Data: IP address, browser type, device information
• Marketing Preferences: Your choices regarding newsletters or promotions

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3. How We Use Your Data

We process your data only when lawful under GDPR, including:
• To process and deliver your orders
• To manage payments and refunds
• To communicate with you regarding your order or inquiries
• To improve our website and customer experience
• To send optional promotional offers (only with your explicit consent)

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4. Legal Basis for Processing

We rely on the following lawful bases under GDPR:
• Contract – to process your order and payment
• Legal Obligation – to comply with accounting, tax, and food safety laws in Finland
• Legitimate Interests – to improve our services
• Consent – for marketing communications

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5. Data Sharing

We do not sell or rent your personal data.
Your data may be shared with:
• Payment providers (for secure transactions)
• Delivery partners (if applicable)
• IT and hosting providers (for website operation)
All partners are GDPR-compliant and bound by confidentiality agreements.

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6. Data Retention
• Order and payment data: retained for 6 years (to comply with Finnish tax laws)
• Customer accounts: retained until you request deletion
• Marketing data: retained until you withdraw consent

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7. Your Rights (under GDPR)

You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request a copy of your data in a portable format
• Withdraw consent for marketing at any time

To exercise these rights, contact us at contact@mutehcafe.fi.

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8. Security

We implement appropriate technical and organizational measures to protect your data, including secure payment systems, encrypted connections (SSL), and restricted access to personal information.

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9. Cookies

Our website may use cookies to improve functionality and user experience. You can manage cookie settings via your browser.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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© 2025 Muteh Cafe-Bistro. All rights reserved.